Samsung’s new ‘Maintenance Mode’ protects privacy as your device is repaired

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Credit: Eric Zeman / Android Authority

• Samsung is releasing a new Maintenance Mode feature with One UI 5.
• Maintenance Mode creates a new user profile set with restrictions.
• The feature hides sensitive information from the people repairing your device.

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Whether you cracked your screen or there’s some sort of malfunction, you can always send your phone in to get it repaired. But there is always a risk of data theft when someone else has your phone. Samsung’s new Maintenance Mode aims to protect your sensitive information when you send your phone in for repair.

When you think about it, your phone contains loads of information. Some of that information you probably couldn’t care less if someone else saw, but you probably also have private data you don’t want other people to see. For example, the phone numbers of family and friends, addresses, private messages, and maybe even credit card information.

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