T-Mobile could be preparing to hit prepaid customers with new fees

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Published on March 13, 2024 Category: , , , , ,
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T Mobile logo angled MWC 2022
Credit: Eric Zeman / Android Authority
  • Leaked documents suggest T-Mobile could be preparing to introduce new fees for prepaid customers.
  • The carrier is doing away with the SIM card fee and replacing it with a full “Device Connection Charge.”
  • Prepaid customers who are assisted by T-Mobile experts will be charged a support fee.

T-Mobile was in the news last week after a leaked internal document revealed the carrier may temporarily reduce the cost of its Device Connection Charge (DCC). New documents have surfaced since then and they suggest T-Mobile could be preparing to add some new charges for prepaid customers.

An image of an official-looking document believed to be from T-Mobile has made its way to Reddit. Shared by Reddit user Electronic-Quail4464, the document says the carrier is doing away with SIM Starter Kits and is replacing them with its one-time DCC fee. According to the document, this change will start after March 21, 2024.



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