Google’s new TV Streamer box is driving owners nuts with out-of-sync audio (Update: Google response)

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Published on October 04, 2024 Category: , , , , ,
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  • Multiple owners of the Google TV Streamer report the device losing sync between video and audio playback.
  • The issue seems to get worse the longer the box is left on, and briefly gets better following a reset.
  • The problem appears to be system-wide, rather than impacting only certain streaming services.

Update, October 4, 2024 (03:14 PM ET): We’ve now heard back from Google regarding the reports of these issues, and the company is able to confirm that it’s a real — if uncommon — problem. A Google spokesperson tells Android Authority:

Unfortunately, it’s a bug affecting a very small number of users that have very specific equipment and configurations, we’re currently working on a fix and will update users once it’s resolved. In the meantime, we encourage any users who may be experiencing this issue to contact Google Support for help at g.co/nest/contact.



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