Can’t activate your new T-Mobile SIM? You’re not alone

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T Mobile logo on smartphone (2)
Credit: Edgar Cervantes / Android Authority
  • T-Mobile subscribers are facing issues with SIM activation due to a widespread outage.
  • Users are unable to make calls, send texts, or connect to the internet after activating a new physical or eSIM, even if the SIM appears active on T-Mobile’s end.
  • The carrier is reportedly aware of the issue and is working on a fix.

T-Mobile is facing a widespread issue preventing subscribers from using their new SIMs. Multiple users have reported being unable to make calls, send texts, and connect to the internet after activating a new SIM on their devices, even though the SIM appears active on T-Mobile’s end.

Although T-Mobile has not issued a statement on the matter, an employee has confirmed on Reddit that the company is aware of the issue and is working on a fix. According to another user, the problem seems to have cropped up last evening and affects both physical SIM and eSIM activations.



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